Please find our Return Policy here.

After receiving your return and inspecting the condition of your item, we will process your return within 5 working days. We will notify you by email when your refund has been processed. 

Please note that if you are eligible for a refund, this is for the cost of the item only and does not cover the shipping cost. 

Our delivery times vary, please see our delivery information here.

We’re sorry if you're missing an item from your order. Please contact our customer service team so we can assist you further. 

We’re sorry if you have received an incorrect item, please contact our customer service team so we can get the right item sent out to you. 

We’re sorry if you received a faulty item. Please contact our customer service team so we can assist further.

Please contact us if you want to change or cancel your order. Unfortunately, we're unable to amend or cancel your order once it has been despatched.

You can return your order for a refund. Please see our return policy here.

We're sorry if an item you're interested in is out of stock. You can sign up to be notified when the item has been restocked (under the product listing). You will then receive an email as soon as this item is available to order.

These items are made to order (1 - 2 week estimated delivery time)

PLEASE NOTE: this item is shipped from outside the U.K. so delivery delays may occur which are out of our control.   

Made to order items cannot be cancelled however may be returned to us under our normal Return Policy. 

These items are made to order (1 - 2 week estimated delivery time)

PLEASE NOTE: this item is shipped from outside the U.K. so delivery delays may occur which are out of our control.   

These made to order items cannot be cancelled or returned.