Refunds

We hope you are happy with your purchase, however, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund.

All orders must be returned within 28 days of the purchase date.  All returned items must be in a new and unused condition, with all original tags and labels (if applicable) attached.

If a customers refuses acceptance of a delivery from our courier the shipping cost will then be deducted from any refund due. 

RETURN PROCESS

Please include your name and order number in your return. 

We strongly recommend that you use a trackable delivery method when returning items to us.  Unfortunately we are unable to cover return postage costs therefore these are the responsibility of the customer.

Our returns address is: 

Nolauk Ltd

Sheffield Business Centre

Annexe 9

Europa Link

Sheffield

South Yorkshire

S9 1XZ

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return within 5 working days.  We will notify you by email when your refund has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at info@nolababy.co.uk.

QUESTIONS

If you have any questions concerning our return policy, please contact us at info@nolababy.co.uk