Refunds

We hope you are happy with your purchase, however, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund.

All orders must be returned within 14 days of the purchase date.  All returned items must be in a new and unused condition, with all original tags and labels (if applicable) attached.

RETURN PROCESS

To return an item, please email customer service at info@nolababy.co.uk to obtain our Return address, please include your name and order number in your return. 

Please note, you will be responsible for all return shipping charges.  We strongly recommend that you use a trackable delivery method. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return within 5 working days.  We will notify you by email when your refund has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at info@nolababy.co.uk.

QUESTIONS

If you have any questions concerning our return policy, please contact us at info@nolababy.co.uk